Frequently Asked Questions

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SECURY'LIGHT



  • Check your network speed and strength of signal on your mobile phone;
  • Go to Support - Setting and use the speed tester to check the network speed by placing the mobile phone next to the SECURY’LIGHT. It is recommended that the network speed is greater than 2Mbps and the network remains strong (users can buy the standard Wi-Fi signal amplifier to enhance the signal strength);
  • If you are at home, you can connect the mobile phone and camera with the same network to improve the speed and signal.