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Consult all frequently asked and technical questions about our products. The search function will help you find the information you need in seconds. Click the button below to be directed to the FAQ section.

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Look up your manual via the products page.

You can consult and download the Instruction Manuals of all the LUTEC products on this website.
The search function in the “Products” webpage, leads you to the concerned product. At the bottom of this page you can find the MANUAL DOWNLOAD button.
In case your product is phased-out the actual LUTEC portfolio, please contact the customer service.

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Great products with great warranty.

All LUTEC products meet the highest quality requirements and have been subjected to strict quality control. The product are designed, produced and tested in accordance with International & European safety standards.


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Always be careful. Read our safety guides.

To ensure correct and safe installation, usage and functioning of the product, always follow these instructions carefully and keep them for future reference. You can download your safety instructions here. They are available in 28 languages.


Download here

Download our latest catalogues.

2022 LUTEC General A5

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2022 LUTEC connected

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2022 LUTEC UK A5

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We have an international network.

We have an extended global network of partners. 
You can look them up on the contact page.

Unlike many other manufacturers in this sector, LUTEC keeps significan’t levels of finished goods in the central warehouses in Europe and China. Our aim is to reduce the lead time wherever possible.
The European Central Warehouse is now fully operational for more than 5 years, resulting in a proven logistic performance with a service level well over 90%. Overtime the ECW portfolio has increased up to 350 sku’s with permanent availability.

Thanks to this warehouse located in Belgium, centrally situated in Europe. With an average lead time for most shipments is less than 7 days, the LUTEC products are always within reach.
We offer different transport options: direct shipment, cross docking, drop shipment or pick-up. this in close co-operation with each local LUTEC partner.


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Our sales & service teams are all ears to your questions.

Do you have a technical question? Or do you have a complex challenge?
You can’t find the answer on our website?
You can always contact us via the contact support form underneath.
We’ll do our best to get back to you within 48 hours to solve you problem.

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